When booking online, reservations for same-day check-in must be confirmed by 4:00p.m. (hotel's local time). For last-minute reservations, please call the hotel directly. The contact information for each hotel can be found on the hotel's specific summary page.
To ensure complete security and confidentiality, each transaction on our site is protected with SSL encryption protocol. All browsers do not support this technology. If you access the Internet via a proxy server, you may be receiving an error message warning of unauthorized secure mode. In this case, you can reserve by directly contacting the reservation center nearest you.
Your bank information is necessary to validate your online reservation. However, the indicated sum will be debited by the Indochina sails only at the end of your stay. Our online reservation system ensures complete security for every transaction. To find out more, please review the above information regarding our site's security.
If you do not wish to provide bank information via Internet, Indochina Sails offers you the possibility of contacting a reservation center in your area.
If you are a loyalty cardholder, your credit card number will only be requested because your loyalty Card cannot act as a guarantee.
Should any difficulty arise, you can cancel the day of expected check-in:
By using the "cancellation" page of our Internet site, you have until 4:00 p.m. (hotel's local time) to cancel your reservation,
By contacting the Indochina Sails directly before 6:00 p.m. (reservation's local time).
If you cancel your reservation without meeting the above deadlines, you will be charged for the first night.
At the time of confirmation, you will be given an order number (ex: 39X-0015). For any cancellations or modifications, you will be asked to provide this number. If you reserved several rooms, you can easily change your request canceling only part of your reservation.
You may also use your fidelity card number to easily access your reservation on line if you booked via Internet.
At the time of confirmation, you will be given an order number (ex: 39X-0015). For any cancellations or modifications, you will be asked to provide this number. If you reserved several rooms, you can easily change your request canceling only part of your reservation.
You may also use your fidelity card number to easily access your reservation on line if you booked via Internet.
You will find a full range of complimentary amenities in your suite, including a well stocked mini-bar, fresh fruit and flowers, stationery, shampoo, conditioner, designer soap and razor. If you need hair dryers, please ask your cabin attendant.
